Privacy Policy
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This Privacy Policy explains how WW Collab (WW Collaboration, “WW Collab”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you use our apps WWPocket, Quick Checklist and ARDesk.AI (the “Apps”) and this website (together with the Apps, the “Services”).
WW Collab operates the Apps and is the controller of the personal data described here, except where section 3.3 says otherwise for ARDesk.AI. Section 3 sets out what each App does with your data.
1. Who we are
WW Collab is a software team based in Indonesia that builds and runs WWPocket, Quick Checklist and ARDesk.AI. You can contact us about anything in this policy at [email protected].
2. Personal data we collect
Depending on the App and how you use it, we collect:
- Account data: your name or display name, your email address and, for WWPocket, a password, which we store only as a secure hash.
- Content you enter: for example transactions, accounts and plans in WWPocket, notes and checklists in Quick Checklist, or documents and messages in ARDesk.AI.
- Subscription data: your subscription status and the identifiers our payment provider uses for you. We never receive your full card details.
- Technical data: IP address, browser and device type, the page or feature requested and the time of the request, which our servers and providers record to deliver the Services and keep them secure.
- Messages you send us: if you email us, we keep your message and email address in order to reply.
We collect this data directly from you, automatically from your device when you use the Services, and from providers such as Google (when you sign in with Google) and Paddle (when you subscribe).
Financial records you enter in WWPocket may be specific (sensitive) personal data under Indonesian law. We treat them as such and use them only to provide WWPocket to you.
3. What each App does with your data
3.1 WWPocket
- Account. You create an account with your name, email address and a password. Passwords are stored only as a bcrypt hash, so we cannot see them.
- Your financial records. The transactions, categories, accounts, transfers, subscriptions, savings goals, plans and debts you enter are stored on servers we operate, so you can see them on any device you sign in on.
- Card and account numbers. WWPocket keeps only the last 4 digits of a card or bank account number, so you can tell your accounts apart. It never asks for or stores a full card number, expiry date or security code (CVV), and it cannot make payments.
- First-time setup. The first time you sign in, WWPocket asks our own endpoint which country your connection comes from (as seen by Cloudflare) to suggest a language and currency. Neither the country nor your IP address is stored or passed on.
- Password reset. If you ask to reset your password, we email you a one-time code through our email provider, Mailjet.
- AI suggestions and advice. Category suggestions and monthly advice may be generated with Google’s Gemini API. When they are, the data needed for the request (monthly totals, category names, plans, and the notes of the transactions being categorised) is sent to Google, which processes it under its own terms and may use it to improve its services. When the AI service is not used, WWPocket’s built-in rules produce the suggestions and nothing is sent.
- No ads; cookieless visit counts. WWPocket shows no ads and has no advertising trackers. The web app and the pages on wwpocket.com use Cloudflare Web Analytics, which counts visits without cookies and without identifying you; we see only totals such as page views, popular pages, referring sites, countries, devices and browsers.
- Export and deletion. You can export all your data to an Excel file at any time (Activity, then Backup) and delete individual records in the App. To delete your account and all its data, email us from the address you signed up with.
3.2 Quick Checklist
- Without an account. Quick Checklist works without an account, and that is the default. Your notes, checklists, images and reminders are stored in your browser’s own storage on your device and are never sent to us. Location and other camera data (EXIF) are removed from photos before they are saved, and the phrases behind quick-capture suggestions stay on your device. Because we hold no copy, we cannot recover your notes if you clear your browser data or lose your device; use Settings, then Backup, to keep a copy.
- With an account. Signing in is optional and uses Google Firebase Authentication, so we never see or store your password. We store your Firebase user ID, email address, display name (if your sign-in method provides one) and subscription status.
- Premium sync. With a Premium subscription, your notes are copied to our server so they appear on your other devices. Note content (titles, text, checklist items and the text used for search) is encrypted at rest with AES-256-GCM. We hold the key, so this is not end-to-end encryption. Some details stay unencrypted because the server needs them to sort and merge your notes: colour, pinned and archived state, labels, reminder schedule, and when each note was created and changed.
- Reminders. On Premium, reminders are sent as push notifications through Firebase Cloud Messaging, which uses a token for your device. On the free plan, reminders stay on your device.
- Payments. Premium is sold through Paddle.com, our merchant of record. Paddle processes your payment and holds your card details; we receive your email address and subscription status.
- Ads. On the free plan, Quick Checklist shows ads from Google AdSense while you are online. Google receives your IP address and sets its own cookies, which it may use to personalise ads, and decides itself how it uses that data. Premium shows no ads and does not load the ad code. We never send Google anything you write. You can manage ad personalisation at myadcenter.google.com.
- Deleted notes. Notes in Trash are deleted permanently after 30 days, and the deletion reaches our server the next time your device connects.
3.3 ARDesk.AI
ARDesk.AI is in development and not yet available to the public. This section describes how it is being built, and we will update it before launch.
- Business accounts. ARDesk.AI is used by organisations. Owners and staff sign in with Google, with an email address and password, or with a sign-in link sent by email. We store each user’s name, email address, role and organisation.
- Organisation content. Documents, data and messages that an organisation’s users give ARDesk.AI are processed to answer questions, produce summaries and reports, and carry out tasks. Each organisation’s data is kept separate from every other organisation’s, and within an organisation people see only what their role allows.
- AI processing. ARDesk.AI’s AI runs on models we host ourselves; organisation content is not sent to outside AI providers. We do not use an organisation’s content to train AI models for other customers without that organisation’s written consent.
- Who is responsible. For personal data that an organisation puts into ARDesk.AI about its staff, customers or others, the organisation is the controller and WW Collab processes that data on its behalf, following its instructions and our agreement with it. Requests about that data should go to the organisation first; we will help it respond.
3.4 This website
The WW Collab website uses no cookies, analytics or advertising. Our web server keeps standard access logs (IP address, browser, page requested and time) for security and troubleshooting, and older logs are overwritten automatically. If you email us, we use your message only to reply.
4. How we use personal data
- To provide the Apps: create and run your account, store and sync your content, and send the messages you ask for, such as password reset codes and reminders.
- To take payments and manage subscriptions.
- To keep the Services secure, prevent abuse and fix faults.
- To answer your questions and support requests.
- To meet legal obligations, such as keeping payment records for tax purposes.
We do not sell personal data, and we do not use the content you store in the Apps for advertising.
5. Legal bases
Under Indonesia’s Personal Data Protection Law (Law No. 27 of 2022) and, where it applies to you, the EU or UK General Data Protection Regulation, we process personal data on these bases:
- Performance of a contract: running your account and providing the features you use, including paid plans.
- Legal obligation: for example keeping payment records.
- Legitimate interests: keeping the Services secure and working, in ways that do not override your rights.
- Consent: for example personalised ads in Quick Checklist where consent is required. You can withdraw consent at any time; this does not affect processing that has already taken place.
6. Service providers
We use a small number of providers to run the Services. They process personal data on our behalf, or as independent controllers where noted.
| Provider | What it is used for | Apps |
|---|---|---|
| Our own servers, rented from a commercial hosting provider | Storing accounts and app data, and serving this website | All |
| Cloudflare | Delivering the web apps, protection against attacks, the country lookup for first-time setup, and cookieless visit counts (Web Analytics) for WWPocket | WWPocket, Quick Checklist |
| Google Firebase (Authentication, Cloud Messaging) | Sign-in and Premium push reminders | Quick Checklist |
| Google AdSense (independent controller) | Ads on the free plan | Quick Checklist |
| Paddle.com (merchant of record, independent controller for the purchase) | Payments for Premium | Quick Checklist |
| Google (Gemini API) | AI category suggestions and advice | WWPocket |
| Mailjet | Password reset emails | WWPocket |
| Google Sign-In | Signing in with a Google account | ARDesk.AI (in development) |
We may also disclose personal data when the law requires it, for example in response to a valid order from a court or government authority; to protect the rights, safety and property of our users, WW Collab or others; or as part of a merger, acquisition or sale of all or part of our business, in which case we will tell you before your data becomes subject to a different privacy policy.
7. International transfers
Cloudflare, Google, Paddle and Mailjet operate internationally and may process personal data outside Indonesia, including in the United States and the European Union. When personal data is transferred outside Indonesia, we do so as Indonesian law allows: to countries or providers with an adequate level of protection, with appropriate safeguards in place, or with your consent.
8. How long we keep data
- Account data and app content: for as long as your account exists. When you ask us to delete your account, we delete its data without undue delay and within the time the law requires, except what we must keep by law.
- Quick Checklist notes in Trash: 30 days, as described in section 3.2.
- Payment records: for as long as tax and accounting law requires.
- Website access logs: overwritten automatically as new logs are written.
- Data held by Google, Paddle and other independent controllers: under their own policies.
9. Security
We protect personal data with measures suited to the risk, including encryption in transit (HTTPS), hashed passwords, encryption at rest for Quick Checklist Premium note content, separation of each user’s and each organisation’s data, and access limited to the people who run the Services.
No system is completely secure. If a personal data breach affects you, we will notify you and the relevant authority as the law requires.
10. Your rights
Subject to the law that applies to you, you have the right to:
- be told how we process your personal data;
- access your personal data and get a copy of it;
- have inaccurate or incomplete data corrected;
- have your data deleted, or its processing ended;
- withdraw consent you have given;
- object to processing, including decisions made solely by automated means that significantly affect you;
- have processing restricted or suspended;
- receive your data in a commonly used format, or have it sent to another service; and
- complain to a data protection authority.
To use these rights, email [email protected] from the email address linked to your account. We may need to confirm your identity first, and we respond within the time limits set by law. You can do some of this yourself in the Apps, for example by exporting a backup.
11. Rights by region
The rights in section 10 apply wherever you are. Depending on where you live, the law also gives you the following.
11.1 Indonesia
We process personal data in line with Law No. 27 of 2022 on Personal Data Protection and its implementing regulations. If you are not satisfied with our response to a request, you can complain to the government authority responsible for personal data protection in Indonesia.
11.2 European Economic Area, United Kingdom and Switzerland
If you are in the EEA, the UK or Switzerland, the GDPR, the UK GDPR or the Swiss Federal Act on Data Protection applies to our processing of your personal data, on the legal bases in section 5. You can complain to the data protection authority where you live or work, or where you believe a breach happened. Transfers out of your region rely on adequacy decisions or on standard contractual clauses used by our providers.
11.3 United States, including California
If you live in California or another US state with a consumer privacy law, you have the right to know what personal information we collect, use and disclose; to access, correct and delete it; and not to be treated differently for using these rights.
- Categories we collect: identifiers (name, email address, IP address, account IDs), commercial information (subscription records), internet activity (the technical data in section 2), and the content you store in the Apps, which in WWPocket may include financial information you choose to record.
- Sources and purposes: you, your device and the providers in section 6, for the purposes in section 4.
- Selling and sharing: we do not sell personal information. On Quick Checklist’s free plan, Google’s advertising cookies may count as “sharing” for cross-context behavioural advertising; you can opt out at myadcenter.google.com, or use Premium, which loads no ads.
- Sensitive information: we use it only to provide the Apps you ask for, never to infer characteristics about you.
- Authorised agents: someone you authorise may make a request for you; we will verify your identity and their authority first.
11.4 Other countries
If you live elsewhere, for example in Brazil, Canada, Australia, Singapore or Japan, you have the rights your local law gives you. Contact us and we will help you use them.
12. Children
The Services are not directed at children under 13, and we do not knowingly collect their personal data. If you are under 18, use the Apps only with the consent of a parent or guardian. If you believe a child has given us personal data without that consent, contact us and we will delete it.
14. Changes to this policy
We may update this policy when the Services change or the law requires it. We will change the date at the top, and for changes that materially affect you, we will tell you in the App or by email before they take effect.
15. Contact
WW Collab (WW Collaboration), Indonesia. Email: [email protected].
This policy is available in English and Bahasa Indonesia. If the two versions differ, the Indonesian version prevails. See also our Terms of Use.